Our Quality Policy

As Aydın Adnan Menderes University Hospital, we are committed to providing healthcare services that adhere to international quality standards while prioritizing patient satisfaction and maintaining a principle of continuous improvement.

The fundamental principles of our quality policy are as follows:

Patient-Centered Approach: Patient satisfaction lies at the heart of all our services. Our priority is to understand their needs and expectations, ensuring a safe and effective treatment process.

Quality and Trust: By obtaining international accreditations, we certify and consistently enhance the quality of our services.

Scientific Approach: We closely follow medical advancements, apply the latest treatment methods, and support scientific research.

Employee Satisfaction: We improve the knowledge and skills of our employees, boost their motivation, and provide suitable working conditions to elevate the quality of our services.

Continuous Improvement: We regularly review all processes and work to make them more effective and efficient.

Legal Compliance: We act in full compliance with legal regulations and ethical standards.

Patient Safety: We prioritize patient safety by minimizing risks and taking preventive measures.

Environmental Awareness: We implement eco-friendly practices to contribute to a sustainable healthcare system.

To implement our quality policy, we focus on:

Quality Management Systems: Effectively applying international standards like ISO 9001 and Health Quality Standards (HQS).

Risk Management: Identifying potential risks and conducting preventive and corrective actions.

Education and Development: Organizing training programs to support the professional development of our employees.

Internal Audits: Continuously monitoring the effectiveness of our systems through regular internal audits.

Patient Satisfaction Surveys: Conducting regular surveys to gather feedback from patients.

Our quality policy is embraced by all hospital employees and serves as a guide in all processes.

"Quality is not just a goal for us; it is a principle of our work."